Office Administrative Assistant Practice Exam

What should be avoided when handling sensitive patient information?

1. Using secure methods of communication

2. Discussing in public areas

3. Documenting properly

4. Utilizing password protection

The correct answer is: Discussing in public areas

When handling sensitive patient information, discussing it in public areas should be avoided because it poses a significant risk of unauthorized disclosure. Sensitive information, such as medical records or personal health details, must be protected to maintain privacy and comply with legal regulations like HIPAA. Having conversations about sensitive matters in public places can lead to unintentional eavesdropping, where unauthorized individuals may overhear confidential information. This not only compromises patient privacy but can also result in legal consequences for breaches of confidentiality. In contrast, using secure methods of communication, documenting properly, and utilizing password protection are all best practices that enhance security and confidentiality of sensitive information. These practices ensure that information is shared and stored in ways that minimize risks of exposure and safeguard patient data.